4/16/2025: Performance Results Network
Teleconference: Tellers Drive to the Bottom Line
Date: Wednesday, April 16, 2025
Duration: 1 Hour
The U.S. Department of Labor states that there were 350,300 tellers in 2023. Tellers are being trained to identify clients/members or prospects who might want to buy products and services. This session will focus on how to create awareness of products and services.
HIGHLIGHTS
- Uncovering a client/member or prospect’s name during the interaction
- Learning to identify client/member or prospect clues that allow tellers to create awareness of products or services using a Tag-On
- Including financial benefits within tag-on scripting
- Making a “warm” referral to the proper specialist
Who Should Attend: Tellers Drive to the Bottom Line will benefit tellers and those who manage and coach tellers.