2/20/2025: Performance Results Network
Teleconference: Honesty in Coaching
Date: Thursday, February 20, 2025
8:30 AM – 9:30 AM HST
10:30 AM – 11:30 AM PST
12:30 PM – 1:30 AM CST
1:30 PM – 2:30 PM EST
Duration: 1 Hour
Description
Providing honest feedback to your team ensures that performance levels do not remain stagnant. Constructive feedback is not only right for the employee but is the right thing to do for your customers. This session will prepare managers to communicate honestly with their teams as they provide continued coaching.
Highlights
- Understanding honesty in coaching is necessary
- Breaking down the Coach Skills Loop (observation, observational feedback, and skill building) to create coaching success
- Steps to creating an Honesty in Coaching Pre-Positioning script
- Dealing with difficult situations scripting